Aldelo POS Help and Support

The Shoreline POS Support Difference

We support your whole point of sale system, NOT JUST YOUR SOFTWARE

Shoreline Technical Services specializes in POS support for Aldelo™, Comcash, Softtouch and many more point of sale systems!
Call 714-581-8000 for IMMEDIATE support.

Located in the U.S.A, Shoreline Technical Services is a private support company, specializing in delivering point of sale technical support to restaurants, retailers and hotels worldwide. We specialize in Aldelo™ POS technical support, but our POS services also extend to Comcash, Softtouch, PC America, and many more point of sale systems!

Our rates and service for point of sale support are unbeatable! We offer numerous flexible payment options and support contracts. For more information, send us an email at: info@shorelinetechnical.com


 Supported Software

Comcash

  • Training
  • Installation
  • Database Maintenance
  • SQL Connection Issues
  • Credit Card Merchant Issues
  • Item programming
  • Hardware Configuration
  • Service

Aldelo

  • Training
  • Installation
  • Database Maintenance
  • SQL Connection Issues
  • Credit Card Merchant Issues
  • Configuration
  • Hardware Configuration / Support
  • EDC
  • Merchant Changes

Aldelo Touch

  • Training
  • Installation
  • Credit Card Merchant Issues
  • Configuration
  • Hardware Configuration / Support
  • EDC
  • Merchant Changes
  • Network Printers

PC America

  • Training
  • Installation
  • Database Maintenance
  • SQL Connection Issues
  • Credit Card Merchant Issues
  • Item programming
  • Hardware Configuration

Softtouch POS

  • Training
  • Installation
  • Database Maintenance
  • SQL Connection Issues
  • Credit Card Merchant Issues
  • Configuration
  • Hardware Configuration / Support
  • Merchant Changes

Microsoft RMS

  • Training
  • Installation
  • Database Maintenance
  • SQL Connection Issues
  • Credit Card Merchant Issues
  • Item programming
  • Hardware Configuration
  • Connection Issues

Standard

$6900monthly
  • 9am-6pm Monday-Friday
  • Point of Sale Software Support
  • Windows Support
  • Hardware Support
  • Driver Support
  • Credit Card Support
  • Internet Support (limited)
  • Reporting
  • Much Much More

24/7 Support

$9900monthly
  • 24/7 Critical Support
  • Point of Sale Software Support
  • Windows Support
  • Hardware Support
  • Driver Support
  • Credit Card Support
  • Internet Support (limited)
  • Reporting
  • Much Much More

Standard

$699yearly
  • Same as monthly PLUS!!
  • Software Reinstalls
  • Offsite Database Backup
  • Automated Aldelo Reports via Email/SMS
  • 2 free months compared to monthly
  • Manufacture RMA assistance
  • Free labor on hardware repairs (shipped)
  • 2 hours free training
  • Much Much More

24/7 Critical

$99999yearly
  • Same as monthly PLUS!!
  • Software Reinstalls
  • Offsite Database Backup
  • Automated Aldelo Reports via Email/SMS
  • 2 free months compared to monthly
  • Manufacture RMA assistance
  • Free labor on hardware repairs (shipped)
  • After hours maintenance to avoid interfering with normal business
  • 2 hours free training
  • Much Much More

Still need help but don't want to buy contract?? See Options Below

Regular Business Hours Per Incident

$99.00 Per Incident

Regular Hour 9am-6pm Mon-Fri

  • Single Per Incident Question
  • Networking Issues
  • Database Issues
  • Software errors
  • Credit Card Issues
  • Etc.

After Hours Per Incident

$169.00 Per Incident

After Hours

  • Single Per Incident Question
  • Networking Issues
  • Database Issues
  • Software errors
  • Credit Card Issues
  • Etc.

Shoreline Technical supports the following point of sale products: Aldelo POS, Aldelo TouchSoftouch POSComcash POS and PC America

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