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Buy Support Page

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The Shoreline Support Difference

We support everything, NOT JUST YOUR SOFTWARE

Your software vendor will only support their software, often referring you to your IT dept for further help. Sometimes they go as far as to refer you to Microsoft for operating system support(Good Luck).  We are your one stop support team, we do all the leg work so you don’t have to.

   Some Advantage to having support

  • Employees call us instead of owners or managers

  • Minor problems get fixed before causing major downtime

  • Reduced downtime saving thousands

  • Your employees will focus on their job not troubleshooting computers

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 Software We Support

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Comcash

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  • Training
  • Installation
  • Database Maintenance
  • SQL Connection Issues
  • Credit Card Merchant Issues
  • Item programming
  • Hardware Configuration
  • Service
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Aldelo

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  • Training
  • Installation
  • Database Maintenance
  • SQL Connection Issues
  • Credit Card Merchant Issues
  • Configuration
  • Hardware Configuration / Support
  • EDC
  • Merchant Changes
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Aldelo Touch

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  • Training
  • Installation
  • Credit Card Merchant Issues
  • Configuration
  • Hardware Configuration / Support
  • EDC
  • Merchant Changes
  • Network Printers
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PC America

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  • Training
  • Installation
  • Database Maintenance
  • SQL Connection Issues
  • Credit Card Merchant Issues
  • Item programming
  • Hardware Configuration
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Softtouch POS

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  • Training
  • Installation
  • Database Maintenance
  • SQL Connection Issues
  • Credit Card Merchant Issues
  • Configuration
  • Hardware Configuration / Support
  • Merchant Changes
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Microsoft RMS

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  • Training
  • Installation
  • Database Maintenance
  • SQL Connection Issues
  • Credit Card Merchant Issues
  • Item programming
  • Hardware Configuration
  • Connection Issues
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24/7 Support

$9900monthly
  • 24/7 Critical Support
  • Point of Sale Software Support
  • Windows Support
  • Hardware Support
  • Driver Support
  • Credit Card Support
  • Internet Support (limited)
  • Reporting
  • Much Much More
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Standard

$6900monthly
  • 9am-6pm Monday-Friday
  • Point of Sale Software Support
  • Windows Support
  • Hardware Support
  • Driver Support
  • Credit Card Support
  • Internet Support (limited)
  • Reporting
  • Much Much More
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Still need help but don't want to buy contract?? See Options Below

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Regular Business Hours Per Incident

$99.00 Per Incident

Regular Hour 9am-6pm Mon-Fri

  • Single Per Incident Question
  • Networking Issues
  • Database Issues
  • Software errors
  • Credit Card Issues
  • Etc.
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After Hours Per Incident

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$169.00 Per Incident

After Hours

  • Single Per Incident Question
  • Networking Issues
  • Database Issues
  • Software errors
  • Credit Card Issues
  • Etc.
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Shoreline Technical supports the following point of sale products: Aldelo POS, Aldelo TouchSoftouch POSComcash POS and PC America

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