The Aldelo DRM Error issue might be caused by a large number of reasons, but the number one cause for an Aldelo error such as “process drm payload failed” or “restart drm service” is all connected to ADRM.EndPoint.Service.exe
ADRM.EndPoint.Service.exe runs itself as a service named ‘Aldelo DRM Services’ (Aldelo DRM Services).
Here are the list of files installed by Aldelo EPS:
- Aldelo.AIS.Config.exe – Aldelo.IntegrationServices.Config (Aldelo.IntegrationServices Configuration Utility)
- Aldelo.AIS.Service.exe – Aldelo.IntegrationServices
- ADRM.EndPoint.Service.exe – ADRM.EndPoint.Service
- AKDS.Service.LC.exe – Aldelo KDS Service
- ADRM.Client.exe – ADRM.Client (Aldelo DRM Client)
- AKDS.Client.LC.exe – AKDS.Client (Aldelo KDS Client)
- APFX.Config.exe – APFX.Config
- APFX.Server.exe – APFX.Server
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