The article discusses credit cards processing slowly through the Aldelo POS system. Processing credit and debit cards through your Aldelo point of sale system requires a high speed connection to your Internet. The Aldelo EDC program must also be configured correctly and running on the main server computer.
Resolution:
In order to get your Aldelo credit cards running quickly through your system, try a few of the following basic steps:
- Make sure that the server/main station is running and hasn’t frozen.
- Check to see if the Aldelo EDC Server can get to a web page, such as cnn.com.
- Make sure the station is connected to the router or modem.
- Reboot the router and modem connected to the
- If you have no Internet connection, call your Internet service provider for additional technical assistance.
- Try opening Notepad and swiping a card. This will tell you if the Aldelo terminal is reading credit cards, and that the credit card reader is working correctly.